Honors businesses that demonstrate a commitment to ethics, integrity and building trust in the marketplace. BBB Accreditation is not a requirement.

Business of the Year applicants do NOT have to be nominated to start an application. The nomination is only so that BBB can notify deserving businesses that they have been nominated and encourage them to begin the application.

The application form does not include a “save and resume later” feature. To prevent losing data, we recommend you type your answers in the application form template prior to including them in the online form. Download the Business of the Year Application Form Template

2019 Submissions Closed July 21, 2019

General Information

The Torch Awards is divided by the following regions based on BBB NW+P service states: Alaska, Eastern Washington and Northern Idaho, Hawaii, Montana, Oregon, Southern Idaho and Western Wyoming, and Western Washington.

BBB will do a preliminary evaluation of all submissions received and shortlist five (5) finalists per category, per region. There will be one hundred and five (105) finalists in total. A panel of independent judges will be asked to evaluate all the finalists and will determine one (1) recipient per region, per category. There will be twenty-one (21) recipients in total.

Business of the Year Categories

*CategoriesEmployee Count

Tier 1


Tier 2

1-10 full-time employees
11 or more full-time employees

**Spark Awards for New Businesses

Spark Award for New Businesses, a new Torch Award offered by BBB Northwest and Pacific, recognizes early-stage businesses that generate authentic culture about their mission and embed social impact into their business model to support their community.

Businesses may select this option if your business has been in operation for more than 6 months but less than 5 years by Sunday, July 21, 2019.

*Categories are determined by the total number of employees, including office, and all branch locations. Businesses must select either Tier 1 or Tier 2 as their main category. One (1) count per full-time employee. Half (.5) count per part-time or seasonal employee.

**Eligible businesses for the Spark Awards will have the option in the application form to indicate if they would like to be considered. Proof of business start date will be required if selected as a finalist. There is no separate application and no limitation on company size for the Spark Awards.

Application Criteria

Submissions should provide a robust and accurate description of the business’ intentions, practices, and culture. Use concise narrative and upload any supporting documents that address the award criteria. Assume the judges will not know your business. Guide questions are provided. Responses are not restricted to the given prompts.

The suggested minimum word count for each question is 200; maximum word count is 350.

• Background
• Operations
• Achievements
• Employees
• Community Support
• Why the Business merit consideration for the award

BBB Standards for Trust

The BBB Standards for Trust are eight principles that summarize important elements of creating trust in the marketplace. It is a set of best practices that enhance customer trust and serves as the basis for the BBB Accreditation Standards. Applications will be ranked based on how a business implements practices that demonstrate commitment to the standards.

• Build Trust
• Advertise Honestly, Tell the Truth, and Be Transparent
• Honor Promises and Be Responsive
• Safeguard Privacy
• Embody Integrity

General Category Eligibility

The Torch Awards is only open to eligible businesses in the following states: Alaska, Hawaii, Idaho, Montana, Oregon, Washington, Western Wyoming. Only businesses located in Lincoln, Teton, and Uinta counties are eligible for Western Wyoming.

• Has been in business for at least 6 months
• Does not have any government actions
• Has earned at least a “B” rating and holds a satisfactory record with BBB
• The applying entity must be physically located in the BBB Northwest + Pacific’s service area. Entities that are not headquartered within the service area may apply but must select TIER 2 category.
• Must not have received a BBB Award in the past three (2018, 2017, or 2016) consecutive years

View 2019 Business of the Year Terms and Conditions here.

2019 Recipients will be offered the following

2019 Torch Awards Recipient media kit
2019 Torch Awards Recipient glass plaque
2019 Torch Awards Recipient certificate
Presentation video
Inclusion on BBB NW+P online and printed magazine article
Social media photo feature
Press release
Inclusion on Competition website


Applications open May 2019
Applications close Sunday, July 21, 2019
Finalist announcement in August 2019
Recipient announcement in October 2019

Application Fee

There is NO application fee for the 2019 Torch Awards.

2018 Business of the year winners

Alaska Sleep Clinic

2018 Business of the Year for Alaska
Learn More

16 Cents, 3 Shoes and 5 Socks

2018 Business of the Year for Eastern Washington & Northern Idaho
Learn More

Body in Balance

2018 Business of the Year for Hawaii
Learn More

Modern Plumbing and Heating

2018 Business of the Year for Montana
Learn More

SQ Merchant Services

2018 Business of the Year for Oregon
Learn More

Meridian Automotive

2018 Business of the Year for Southern Idaho & Western Wyoming
Learn More

Boundless Immigration

2018 Business of the Year for Western Washington
Learn More